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Learn about Sheridan’s response to COVID-19 and our safety plans for limited in-person activity this fall.

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Covid-19 Updates: OSAP

Your OSAP application
The Financial Aid and Awards Team is continuing to process OSAP applications and documents as they are submitted. Please upload any supporting documents to your OSAP account or email them from your Sheridan student email account to

Repayment Pause
To support student loan borrowers during the COVID-19 pandemic, the Governments of Canada and Ontario have announced their plans to pause the repayment of Canada Student Loans until September 2020, with no accrual of interest. Click here for more information.

Require assistance? We're here to help.
If you need help or assistance regarding OSAP, email: using your Sheridan email account with your Sheridan Student ID number and provide as much information about your inquiry as possible.

For service by phone, students can follow the steps at or through the QLess mobile app.  Students will be contacted directly at the phone number they provide. 

Alternatively, call and leave a voicemail (please include your Sheridan Student ID number). Call: 905 845 9430 or 905 459 7533 ext. 2425

COVID-19 Pandemic and OSAP – Request a Special Exceptional Circumstances Review

If you had to withdraw from your program or courses in the Winter 2020 term due to the COVID-19 Pandemic you may request a Special Exceptional Circumstances Review of your OSAP funding.

You are eligible for a review if you:

  • were ill, self-isolating or quarantined.
  • caring for an immediate family member (including spouse, parent, or child).
  • experienced mental health issues (as a result of the COVID-19 pandemic).
  • were unable to participate in studies due to the change in course delivery (online format)

And your withdrawal resulted in:

  • an OSAP overpayment in your current study period.
  • an overpayment restriction preventing you from receiving OSAP funding.
  • your OSAP grants being, or will be, converted into loan.
  • your placement on academic probation/restriction.

If the review is approved, you may be eligible for future OSAP funding. Any previous grants that were converted to a loan may be stopped or reversed.

If you choose to pursue this appeal, please complete and submit the Special Exceptional Circumstances Review form along with an attestation that explains why you could not remain enrolled full time due to the COVID-19 pandemic. Please note, both the completed form and attestation must be signed and can be submitted online through your OSAP account or to

Considering current circumstances, we are accepting electronic signatures as an option. Acceptable electronic signatures include:

  • A digital image of an original signature inserted into a document.
  • A digital image of a completed form including signature.
  • A digitally derived signature (e.g. stylus/touch screen) applied to a document.
  • A signature authenticated by software (e.g., DocuSign, Adobe Sign, etc.)

Should you have any questions regarding the above, please contact the Financial Aid Office at

What is OSAP?

The Ontario Student Assistance Program (OSAP) is a financial aid program that can help you pay for college or university.

OSAP offers funding through:

  • Grants: money you don't have to pay back
  • A student loan: money you need to repay once you're done school

When you apply for OSAP, we automatically consider you for both grants and loans. If you don’t want to take a loan, you can decline it after your application is approved.

There are also programs to help you repay your student loan once you're done school.

Applying for OSAP

OSAP deadlines

Full-time application deadlines:

Submit your full-time OSAP application no later than 40 days before the end of your study period.

The Financial Aid Office must receive the following no later than 20 days from the end of your study period.

  • Supporting documentation (e.g., signature and declaration pages, etc.)
  • Request for review (if applicable)
Semester Deadline to apply Deadline to submit supporting documentation
 2020/2021 Academic Year
 Fall 2020 (one semester)
 October 19, 2020
 November 8, 2020
 Fall 2020/Winter 2021 (two semesters)
 February 22, 2021
 March 14, 2021
 Winter 2021 (one semester)
 February 22, 2021
 March 14, 2021
 Winter/Spring 2021 (two semesters)
 June 21, 2021
 July 11, 2021
 Spring 2021 (one semester)
 June 21, 2021
 July 11, 2021

Part-time application deadlines:

Submit your part-time OSAP application no later than 40 days before the end of your study period.

Semester Deadline to apply Deadline to submit supporting documentation
Fall 2020 (one semester)
November 8, 2020
November 8, 2020
Winter 2021 (one semester)
March 14, 2021
March 14, 2021
Spring/Summer 2021 (one semester)
July 11, 2021
July 11, 2021

Supporting document deadline:

The Financial Aid Office must receive the following no later than 20 days from the end of your study period. Typically the deadline is 40 days but the Ministry has made an exception for the Spring 2020 semester due to COVID-19

  • Supporting documentation (e.g., signature and declaration pages, etc.)
  • Request for review (if applicable)

How much you can get

The amount of assistance you can get depends on:

  • Education expenses: includes tuition, books, supplies, equipment, child care and personal living expenses
  • Course load: full-time (60% or more / 40% or more with a permanent disability); part-time (20–59% course load)
  • Personal financial situation: depends on family’s income, size and number of dependants

Using money from your Registered Education Savings Plan (RESP) will not affect your OSAP assessment.

Additional funding programs are available through OSAP for students who self-identify from these groups:

  • Indigenous students
  • Current and former individuals in extended society care (previously known as Crown wards)
  • First-generation students
  • Students with a disability

View a breakdown of the maximum amounts that you can receive from OSAP.

What to do after you apply

You can check the status of your OSAP application as soon as you submit it.

You’ll find out:

  • if your application has been processed
  • if you have any documents you need to provide
  • if you or your school have to provide information
  • how much money you’ll get
  • when your money will be available

Confirmation of enrolment

Confirmation of enrolment is an automated process that is done before the start of the term. If your application status indicates that a confirmation of enrolment is required after the start of term, please check the following:

  • Signature and declaration pages submitted
  • MSFAA online submission completed
  • Any other documentation requested on the OSAP website

If all of the mentioned documents have been submitted and a confirmation of enrolment is still required, please contact one of our offices:

Davis Campus
Room B212i
7899 McLaughlin Road
Brampton, Ontario, L6Y 5H9

Hazel McCallion Campus
Room A155
4180 Duke of York Blvd.
Mississauga, Ontario, L5B 0G5

Trafalgar Road Campus
Room D100
1430 Trafalgar Road
Oakville, Ontario, L6H 2L1


Phone: 905-845-9430, Option 5

OSAP appeals

Visit the Financial Aid and Awards Office to review your application for possible appeals if your OSAP assessment is zero, or if it is insufficient to meet your needs (and you are not receiving the OSAP maximum amounts noted above). Please note that there are limited appeal options available. Appeals may be made only after your application has been processed and complete by the Financial Aid Office and after the 10th day of classes.

Upload documents

Each document must be scanned separately.

For optimal quality, please follow the scanning instructions below:

  • Scan your document as a black and white
  • Select “TEXT” format option from your scanner
  • OPTIONAL: for “dpi” option, set it to 150 or 200

Steps to upload:

  1. Scan document and create PDF file
  2. Click "Upload" for the corresponding document
  3. Using the "Browse" button, locate your PDF file
  4. Select the file and click "Open"


  • The uploading function will only work with PDF file format
  • The file can’t be more than 2MB in size

Declaration and Signature pages

  • All four (4) pages must be scanned and uploaded.
  • For signing, please use dark blue or black ink.
  • Student, spousal and parent’s declaration and signature forms must be scanned separately and uploaded into their corresponding links.

Continuation of Interest-Free Status

If you’re back in school full-time and have previous OSAP loans, then you must ensure that they are placed into interest-free status. When your loans are in interest-free status, you don’t have to make payments on the interest and principal.

The Continuation of Interest-Free Status Application is the way the National Student Loans Service Centre (NSLSC) is notified that you’re back in full-time studies. If your application is approved, your new study period dates (known as your “confirmed study period”) will be provided to the NSLSC and/or the financial institution(s) holding your full-time OSAP loans.

Full-time OSAP students:

Please complete a Continuation of Interest-Free Status (CIFS) form if you are currently studying full-time but NOT applying for OSAP and/or have not yet received your funding. This will ensure any previous OSAP loan funding remains interest-free.

Part-time OSAP students:

Please complete a Schedule 2 form if you are currently studying part-time but NOT applying for OSAP and/or have not yet received your funding. This will ensure any previous OSAP loan funding remains interest-free.

How to apply for Continuation of Interest-Free Status:

Log into your OSAP account online and complete the web-based application. You may monitor the status of your application online.

Important Note: The earliest you can apply is 15 days before the start of your study period. Applications must be submitted no later than 21 days before the end of their study period.

View more information about OSAP.