Business Administration - Marketing
Graduation Year: 2000
We all recognize the power of volunteering, but Matt Bowen puts that knowledge into action. The Business grad regularly offers his free time to several organizations, including the Big Brothers/Big Sisters of Toronto and Fife House, which provides support services and affordable housing for people living with HIV/AIDS. In his work with the Junior Achievement program, Matt uses his business skills in presentations to Grade 7 students about financial literacy.
Finding volunteer opportunities with organizations you find interesting and valuable will pay many dividends, says Matt. “These experiences are very educational and rewarding. Volunteering allows you to meet many diverse people and enhance your personal network.”
Matt has worked for Bank of Montreal MasterCard for the past seven years. Currently, he is Customer Contact Administrator with Retail Cardholder Products and Marketing. “I enjoy being involved in MasterCard marketing campaigns from the very beginning development stages, to when they are introduced to customers.” A large part of Matt’s job is to create products, features and monthly statement messages for MasterCard customers.
Prior to taking this position in 2009, he was Senior Relationship Manager with the Cardholder Options Centre for four years, as a team leader for an outbound call centre group. To those who may flinch at the idea of starting their career at a call centre, Matt has proven that such an environment offers opportunities for growth. “Working in a call centre is a great way to learn what a business is all about. It's an excellent starting off point to progress in a company.”
Matt spent two years at Brock University before coming to Sheridan, looking for a practical business education to enhance his university studies. He encourages students and new grads to avoid taking their experience at Sheridan for granted. “Appreciate your time at Sheridan and the expertise of your professors, and continue to learn. The working world is always changing so lifelong learning is vital.”