Counselling Services mission statement and guiding principles

Mission Statement

Through dedicated efforts and best practice principles, we provide counselling and other support services that have an enduring positive impact in building a successful learning community, in which students have the opportunity to develop and foster academic success and personal growth.


Vision Statement

Our Counselling Services will always strive to empower students to achieve their full potential and realize their academic and personal goals. We pursue change on students' behalf and strive to ensure access in all areas of the Sheridan community.


Core Values

Our services and success are a reflection of our caring, dedicated and skilled counsellors who take pride in their work. They conduct themselves in a manner that fully supports our mission to make a positive and valuable contribution to our students and the Sheridan community. Our commitment to excellence demands that we show consideration, sensitivity and be socially responsible.


Guiding Principles

  • Competence and Excellence - We continually strive for professional excellence that promotes an engaged collaborative culture of exemplary practice. We work in collaboration and partnership particularly with all Student Services and generally with the rest of Sheridan’s community to ensure that our programs and services reflect and meet the needs of the student population. We ensure that all clients receive appropriate service, in keeping with our commitment to respect for the individual.

  • Innovative Programming - We develop innovative programs and services that are responsive to our clients’ needs. We are dedicated to providing quality and integral services and sharing our professional expertise. We strive to continually increase professional knowledge and skills.

  • Compassion - Students who come in for counselling may be experiencing stress, confusion, uncertainty or emotional pain. We make every effort to provide a comfortable and caring environment that is safe and non-judgmental in which you can feel heard and begin to build solutions.

  • Sensitivity and Difference (Diversity) - We value the diversity of Sheridan's community and welcome all students . Our primary goal is to promote your sense of well-being. All persons are treated in a caring and respectful fashion mindful of differences and cultural and ethnic diversity.

  • Team Work - Successful counseling requires teamwork between student and Counselor. It takes a great deal of strength to seek help. We can work together to enhance your capacity and opportunity to achieve success both academically and personally.

  • Privacy and Confidentiality - Our Counsellors respect your privacy and are ethically bound to maintain confidentiality Click Here for more information on confidentiality.

  • "Finding a solution to a problem may be problematic, yet it remains the only solution to a problem." Ogunyemi Sola Jacobs