MLCP
Manufacturing Leadership
Certificate Program

Program requirements

It is suggested to take the courses in the listed priority, from 1 to 5

SUPERVISORY SKILLS FOR BUSINESS AND INDUSTRY

Sheridan Course Code: BUSM79004 – Active Semester Based
Host College Course Code - Niagara College: NC-CEBU1210

The successful supervisor needs a solid knowledge base, a wide range of specialized skills and the capacity to keep current. The various roles you are called upon to play require clear understanding of the organization and clear thinking about the tasks. You must communicate effectively, handle customer relations, measure and report work appropriately and ensure compliance with complex government legislation. This course will help you develop these skills and give you an awareness of the multi-faceted approach to leadership demanded in the modern business environment.

The following ten modules in this course are:

• Roles of the Supervisor within Management
• The Design of your Organization
• Continuous Tasks of the Supervisor
• Recruitment & Retention
• Problem Solving
• Working as a Productive Unit
• The Lines of Communication #1 - Verbal
• The Lines of Communication #2 – Written
• Critical Legislation for the Supervisor
• Finding the Facts

Sheridan Course Code: BUSM79002 – Active Semester Based
Host College Course Code - Georgian College: GG-TECH0015

The coaching and developing of people, in order to encourage their highest performance and ongoing learning, is a crucial component in today’s work world. The roles of a coach and a facilitator require new skills to enhance the capabilities of their employees and to bring the best possible environment to the workplace. The skills of communication, coaching, delegation, motivation and dealing with conflict will be developed, together with an understanding of adult learning.

The following ten modules in this course are:

• Coaching and Communication Skills
• The Coaching Model: Tools and Techniques
• Leadership – Two Views
• Empowerment
• Delegation
• Motivation
• Performance Management
• Conflict Resolution
• Learning in the Workplace
• Applications and Skill Building

DEVELOPING EFFECTIVE TEAMS

SheridanRegistration Course Code: BUSM79003 – Active Semester Based
Host College Course Code - Mohawk College: MO-MGMTCMA04

This course will provide the knowledge of how people in teams function and how teams evolve.  It will develop in the participants, both the understanding of their own strengths and weaknesses and the skills for team building and facilitating your group.  Particular attention will be paid to the questions of when to use a team, how to manage meetings and how to conduct group problem solving sessions.

The following ten modules in this course are:

• Introduction to Leading Teams
• To Building Teams: The Basic Model
• The Dynamics within Teams
• Your Style Preference
• Contracting: Internal and External
• Problem Solving and Facilitating Tools
• The Group Climate: Handling the Storms
• The Team within the Organization
• Managing Time
• Applications, Evaluations and Celebrations

CONTINUOUS IMPROVEMENT PROCESSES

Sheridan Registration Course Code: BUSM79001 – Active Semester Based
Host College Course Code - Sheridan College: SH-BUSM79001

On completion of this course, participants will have available a wide range of tools and techniques for the practical application of Continuous Improvement in their workplace. The material will cover the standard approaches in the quality movement; (e.g. 6-sigma, TQM), plus the shift to Lean Manufacturing and the ramifications to cost, inventory and scheduling. Project management will be introduced and the participants will undertake their own work-related project.

The following ten 3-hour modules in this course are:

• What is the Continuous Improvement Philosophy?
• The Continuous Improvement Cycle and the Cost of Quality
• What’s Required for Success?
• What tools Do You Have?
• Project Management
• The World of ‘Lean’
• Standards and Benchmarks
• Case Studies
• Projects Reports and New Beginnings

THE BUSINESS OF TOMORROW

Sheridan Registration Course Code: BUSM79013 – Active Semester Based
Host College Course Code - Conestoga College: CG-MGMT1120

There are two great pressures on manufacturing today; both related to change. One is the geo-political, or global economy, the other is the expectations placed on each of us, as individuals, to cope with a very different workforce and a very dynamic workplace. This material covers the information that will help the supervisor deal with these issues and answer the questions that arise daily in the workplace. The course includes: implementing change, the impacts from global competitors, understanding the ‘mosaic’ workforce, committing to continuously learning and helping others to do the same.

The following ten 3-hour modules in this course are:

• Dealing with Change
• Globalization
• Resilience: Protection in Chaotic Times
• Managing Innovation on the Shop Floor
• Multicultural Management
• A Look in the Mirror…Knowing Yourself
• Training and Lifelong Learning
• Business Ethics
• Future Pull
• Skill Building and Application Planning

For further information on the MLCP program, please go to the website http://www.manufacturingleadership.com/ or email us at: ce.online@sheridaninstitute.ca